Plans
Plans for every stage of your business
All plans include GoSeny AI, ticket management and support.
MonthlyAnnual-20%
Basic
Company starting with structured support
Starting atR$ 740/mo
+ implementation (on proposal)
- 3 users included
- 1 official Meta WhatsApp number
- 1 Email account
- GoSeny global AI (AI cost included)
- Up to 5,000 AI interactions per month
- Up to 500 audio transcriptions/mo
- Unlimited knowledge base
- Reports
- Email and WhatsApp support
- Advanced LGPD compliance
Most popular
Pro
Growing SMB with multichannel
Contact us
+ implementation (on proposal)
- 10 users included
- 1 WhatsApp number
- 2 Email accounts
- ERP integration (1 ERP)
- GoSeny global AI (AI cost included)
- Up to 10,000 AI interactions per month
- Up to 1,000 audio transcriptions/mo
- Reports
- Configurable SLA
- Email and WhatsApp support
- Advanced LGPD compliance
Business
Consolidated operation with multiple teams
Contact us
+ implementation (on proposal)
- 20 users included
- 1 WhatsApp number
- 5 Email accounts
- ERP integration (1 ERP)
- GoSeny global AI (AI cost included)
- Up to 20,000 AI interactions per month
- Up to 2,000 audio transcriptions/mo
- Reports
- Email and WhatsApp support
- Advanced LGPD compliance
Enterprise
Large / corporate operation
Contact us
Implementation on consultation
- Custom users
- Custom WhatsApp and Email
- Custom ERP integration
- Own LLM provider (BYOK)
- Unlimited AI interactions
- Audio transcriptions with own key
- Reports
- Dedicated SLA
- Account manager
- Optional isolated environment
- Advanced LGPD compliance
Included in all plans
Real-context AI · AI Assist for operators · language detection · external and internal tickets · departments · AI controls per department · response pacing control · automatic escalation · data isolation per customer · AES-256 encryption · audit trail · processing operation records & retention · role-based dashboards · operation logs · native LGPD compliance.
Detailed comparison
See what differentiates each plan
| Basic | Pro | Business | Enterprise | |
|---|---|---|---|---|
| Monthly price | R$ 740 | Contact us | Contact us | Contact us |
| Implementation | On proposal | On proposal | On proposal | On consultation |
| Users included | 3 | 10 | 20 | Custom |
| Extra user | ||||
| WhatsApp numbers | 1 | 1 | 1 | Custom |
| Extra WhatsApp | — | |||
| Email accounts | 1 | 2 | 5 | Custom |
| Extra Email | ||||
| ERP integration | — | 1 ERP | 1 ERP | Custom |
| AI model (LLM) | GoSeny Global key | GoSeny Global key | GoSeny Global key | Own key (BYOK) |
| AI interactions | 5,000/mo | 10,000/mo | 20,000/mo | Unlimited |
| Audio transcriptions/mo | 500 | 1,000 | 2,000 | Own key |
| SLA | — | Configurable | — | Dedicated |
| Support | Email and WhatsApp | Email and WhatsApp | Email and WhatsApp | Custom |