Plans
Plans for every stage of your business
All plans include GoSeny AI, ticket management and support.
MonthlyAnnual-20%
Basic
Company starting with structured support
R$ 449/mo
+ implementation (on proposal)
- 1 user included (extra: R$ 99/mo)
- 1 official Meta WhatsApp number
- 1 Email account
- GoSeny global AI (AI cost included)
- Up to 500 AI interactions per month
- Unlimited knowledge base
- Reports
- Email support
Most popular
Pro
Growing SMB with multichannel
R$ 799/mo
+ implementation (on proposal)
- 3 users included (extra: R$ 79/mo)
- 1 WhatsApp number (extra: R$ 299/mo)
- 2 Email accounts (extra: R$ 199/mo)
- Own LLM provider (BYOK)
- Unlimited AI interactions
- Reports
- Configurable SLA
- Priority support
Business
Consolidated operation with multiple teams
R$ 1,299/mo
+ implementation (on proposal)
- 10 users included (extra: R$ 59/mo)
- 2 WhatsApp numbers (extra: R$ 249/mo)
- 3 Email accounts (extra: R$ 149/mo)
- Social Media: Instagram (1) + Facebook (1)
- ERP integration (1 ERP)
- Own LLM provider (BYOK)
- Unlimited AI interactions
- Reports
- Priority support
Enterprise
Large / corporate operation
Contact us
Implementation on consultation
- Custom users (extra negotiated)
- Custom WhatsApp and Email
- Social Media: Instagram + Facebook (custom)
- Custom ERP integration
- Own LLM provider (BYOK)
- Unlimited AI interactions
- Reports
- Dedicated SLA
- Account manager
- Optional isolated environment
- Advanced LGPD compliance
Detailed comparison
See what differentiates each plan
| Basic | Pro | Business | Enterprise | |
|---|---|---|---|---|
| Monthly price | R$ 449 | R$ 799 | R$ 1,299 | Contact us |
| Implementation | On proposal | On proposal | On proposal | On consultation |
| Users included | 1 | 3 | 10 | Custom |
| Extra user | R$ 99/mo | R$ 79/mo | R$ 59/mo | Negotiated |
| WhatsApp numbers | 1 | 1 | 2 | Custom |
| Extra WhatsApp | — | R$ 299/mo | R$ 249/mo | Negotiated |
| Email accounts | 1 | 2 | 3 | Custom |
| Extra Email | — | R$ 199/mo | R$ 149/mo | Negotiated |
| Social Media | — | — | Instagram + Facebook | Instagram + Facebook |
| ERP integration | — | — | 1 ERP | Custom |
| AI model (LLM) | GoSeny Global | Own (BYOK) | Own (BYOK) | Own (BYOK) |
| AI interactions | 500/mo | Unlimited | Unlimited | Unlimited |
| SLA | — | Configurable | Configurable | Dedicated |
Included in all plans
Real-context AI · AI Assist for operators · language detection · external and internal tickets · departments · AI controls per department · response pacing control · automatic escalation · data isolation per customer · AES-256 encryption · audit trail · processing operation records & retention · role-based dashboards · operation logs · native LGPD compliance.